Mckenzi Kerrigan
Thus far, Tax Aid has only been training on how to help the
people we will be serving. The Tax Aid leaders described different types of
situations we may see while helping to file people’s taxes. Hector’s story
reminded me of an example situation we may come across at tax aid. “As I walked
back up the driveway, I told my wife to just stay sitting because I thought if
we looked nervous he would come back and take us away right then and there” (Orner 98). This reminded me of how at Tax Aid training they kept repeating that if
the people we were working with seemed uncomfortable or nervous about giving us
information to just be kind and remind them that we are only there to help, not
to report them or have taken away. “I receive 800 dollars a month from the state disability,
and my wife, Isabel, works for the both of us now” (Orner 98). This quote from
Hector reminded me of a situation that we may see on Tax Aid. It is often hard
to share financial circumstances with strangers. When the immigration agent was
asking questions it was intimidating, at Tax Aid we try to make the clients as
comfortable as possible and show them we are only there to help them file their
tax returns, and hopefully get them some money back.
“In story after story, the law is most often something to
fear, not something to call upon for help” (Orner 9). At Tax Aid training we were
warned that many people may be hesitant to give their information and may not
open up to us as quickly as we anticipate. It is important to remember that
“the law forces undocumented people to live in a state of permanent anxiety”
(Orner 9) when assisting the clients at Tax Aid. The goal there is not only to
assist people with their tax return, but to form relationships and make clients
feel comfortable so that they keep coming back. One story that the leaders told
at the training was about a man who first came to Tax Aid without a social
security number so he was issued an ITIN for tax purposes. A few years later,
as he had continued to go to Tax Aid to file his tax return, he told the
volunteers there that by issuing him and ITIN and helping him with his taxes he
had eventually received a social security number. Tax Aid did not just help
this gentleman with his taxes, they had helped him to become a citizen so that
he no longer had to live in fear of the law as an undocumented worker.
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